About Us

About Us

26 comments on “About Us

  • Hello, my order number is10012. I would like to return my shoes. The front of the left foot has an uneven area. Please let me know how to send them back. Thank you.

    Reply
    • Dear Customer

      We have email you two return label for this product. Please confirm receipt of these labels

      Regards
      Larry White
      Controller
      J & M Footwear Inc.

      Reply
  • Holly Goeing says:

    I’ve sent several “contact us” messages and I attempted to email the address provided, it’s not valid. I’m interested in placing a wholesale order. Could some please provide the correct contact information?

    Reply
    • Hello Holly;
      Please contact me @ 626-453-0856 in regards to placing your order.

      Regards
      Larry White
      Controller
      J & M Footwear Inc.

      Reply
  • Kristen Mills says:

    Hello! I am trying to order 3 pairs of the California espadrilles and as I try it continues to say invalid shipping…Do you not ship to Illinois?

    Reply
  • Donna

    I’m confused by your comments. Did you place your order directly from the Joy And Mario web site? If so, you should have been refunded for the shoe that was not shipped. If you ordered from the J & M web site, please provide me your order # so that I can look into this issue. You can also call me directly @ 626-453-0856 to resolved your issue.

    Regards
    Larry White
    Controller
    J & M Footwear Inc.

    Reply
    • Hello Mona

      No we don’t have a store in Bangkok. However I may be able to ship you from the US id the shipping charges are not to much. Please email me @ larrywhite236@gmail.com with the style that you are looking for and I will check the shipping cost and advise.

      Regards
      Larry White
      Controller
      J & M Footwear Inc.

      Reply
  • Janet Sidari says:

    I emailed you a number of times re international shipping but received No reply.
    I assume no reply means NO??
    It would be nice to receive a reply even if NO.

    I am in Australia.
    Thanks

    Reply
  • Pat Farrand says:

    I ordered 3 pairs of shoes from your web site. Was e-mailed that 2 were not available and I would be refunded and I was! But a week later you sent me another pair of the shoes you had already sent me. I don’t want them – what do I do? And please don’t charge me for them. My original order number is #10056. The shoe you have sent me twice is Capistrano. Thanks for your help.

    Reply
    • Pat:

      I’m sorry for this error, I will email you a return label shortly. Also please note that we don’t have the ability to charge your credit card again.

      Regards
      Larry White
      Controller
      J & M Footwear Inc.

      Reply
  • Hi, I wear Nike women’s size 8 and my feet are around 25cm long. What will this convert to in Joy & Mario’s size (I planned on getting a pair of DaveL Espadrilles)? I couldn’t find a size chart on your website. Thank you!

    Reply
  • Hi, I placed an order on 4/30 (order #10160). I have not received any confirmation or shipping information. Please advise when will I receive order.
    Thank you,
    Alma Cortina

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>