Shipping policy

 

 

When will my order ship out?

Due to decreased warehouse capacity from COVID-19, please note that our new order processing time is between 2-4 business days. We kindly ask that you contact orders@joymario.com if your order appears to be further delayed. We appreciate your patience during this unprecedented time and look forward to getting you your order soon!

During holidays, shipping times may be slightly extended. If you placed your order during the weekend or on a holiday, we will start processing your order on the following business day. You should receive a shipping confirmation email with tracking as soon as your order ships out.

 Free Shipping Worldwide

 

When will I receive my order?

Shipping method	Delivery time	Cost
Economic shipping	Estimated delivery time 7-15 working days	Free shipping

 

How do I track my order?

Please refer back to your shipping confirmation email to track your package. If you have an account with us, you can also check your order status by logging into your account and clicking into your order information. If you did not receive a shipping confirmation email with the tracking number, please contact us at orders@joymario.com so we can help you track your order.